Contact Us

If you have any questions or concerns regarding billing, please send an email to: billing@kingsisle.com.

To ensure we can quickly address your request, please include (if known &/or applicable):

Account Username:
Email address of account:
Card Holder Billing Name:
Last four digits of Credit Card Used (or gift card):
Credit Card Type (Visa, Mastercard, Amex, Discover):
Charge amount & date:
Brief description of request:

NEVER send us:
Your Password
Your full credit card number, expiration dates or Credit Card Security Codes

The more information you provide, the faster we can resolve your issue.

If you have any questions or concerns regarding game or account matters, please send an email to: support@pirate101.com.

To ensure we can quickly address your request, please include (if known &/or applicable):

Account Username:
Character Name (if applicable):
As much information about what you encountered as you can:

NEVER send us:
Your Password
Your full credit card information

The more information you provide, the faster we can resolve your issue.