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No membership/crowns?!

AuthorMessage
Ensign
Jan 31, 2015
9
I purchased a one-month membership and crowns yesterday. I was not logged into the game at the time. No membership or crowns has been credited to my account. Further, due to the lack of response of "customer service" I was forced to purchase yet another membership in-game in order to continue with the game.

Three emails to support and no replies, no action, nothing.

Can you please help? (I have played Wizard for over 4 years and have never had an issue like this)
Captain
Jul 16, 2014
583
Ahoy!

If you've send an email to support@pirate101.com, please be patient as it can take up to 48 hours for a response.
*Bonnie Anne, Your Pirate101 Community Manager*